Out of My Mind: Technology and Training
Anyone who has read my writings knows that I believe training and education are extremely important for operating a fire department that desires to provide outstanding service. This is challenging for all departments because it requires time, resources, and commitment. Additionally, organizations are accepting more responsibilities, creating more subjects and topics that require training and/or education. Many are turning to technological solutions to address their training issues. Organizations must resist the temptation to abandon traditional group training by exclusively turning to other methods because of convenience and cost. There are benefits to live, in-person training that allows for interaction and common delivery. There are times when everyone needs to hear the same story and know how individuals view certain job responsibilities and job tasks. Only through live, group training, and education can this be accomplished.